Engineering, Implementing, And Supporting Luxury Smart Homes Throughout The Hamptons

Yes, but this involves a few different steps.

First, we'll meet with you to review what and where the problems are. Next, we'll perform a thorough scan of your home, both indoors and outside. Armed with that information, we'll design a complete WiFi system that addresses the problems and present an estimate for your approval. Upon approval, we install and configure your new WiFi system, and finally, make adjustments to make sure everything is working correctly.

Eastern Long Island’s primary internet service provider (a.k.a. “ISP”) is Optimum Altice. Their service is available on any residential street. Optimum can also provide television and telephone service using the same wires as the internet. This is the most convenient and the most common internet service available.

Yes! But you might not want to use any of them.

Starlink satellite internet is available. You’ll need a dish on your roof, and the service isn’t as fast as Optimum (yet).

Verizon Business Ethernet is available is select areas. This is different than Verizon FIOS and much more expensive. Availability varies by location.

Optimum Fiber is becoming available in more areas every day and can be considered the same as a regular (i.e., copper) Optimum internet service.

If your TV and/or telephone service is provided by the same company as your internet, check to see if those are working. If not, call that provider (Optimum’s number is 631-727-6300). If TV and phone services are working normally, call us at 631-283-7444 (or email support@automatedideas.com) and we’ll help diagnose the issue further.

When operating properly, most residential WiFi systems are fast enough for most purposes (e.g., streaming 4K Netflix, online gaming, etc..).

If websites are slow to load or streaming services show the dreaded 'buffering' message, rebooting things is a great first step.

Note: if you're seeing slow internet speeds when running an internet speed test, but have no other symptoms, there's a good chance that there's no need to do anything. The speed test numbers are just numbers.